Privacy Policy
#### 1. Introduction
Welcome to the Frankie The Concert website (“FrankieTheConcert.com”). We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or use our services.
#### 2. Data Controller
The data controller responsible for your personal data is Kelly Brazil-Cadman with whom you can contact at info@frankietheconcert.com
#### 3. Information We Collect
We may collect and process the following personal data about you:
**3.1 Information You Provide to Us:**
– **Email Address:** When you sign up for our newsletter.
– **Name, Address, and Payment Information:** When you make a purchase from our online store.
**3.2 Automatically Collected Information:**
– **Technical Data:** Includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
– **Usage Data:** Information about how you use our Site, products, and services.
#### 4. How We Use Your Information
We use your personal data for the following purposes:
**4.1 To Provide Services:**
– Process and fulfill your orders from our online store.
– Send you updates and information regarding your orders.
**4.2 To Communicate with You:**
– Send you newsletters and marketing communications if you have opted in to receive them. You can opt out at any time by following the unsubscribe link in any email we send.
**4.3 To Improve Our Site and Services:**
– Analyze usage to improve the Site’s layout and content.
– Monitor and analyze trends and usage.
**4.4 To Comply with Legal Obligations:**
– Meet legal and regulatory requirements.
#### 5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
– **Consent:** For sending newsletters and marketing communications.
– **Contract:** For processing orders and fulfilling contractual obligations.
– **Legal Obligation:** For compliance with legal and regulatory requirements.
– **Legitimate Interests:** To improve our services and Site, and to ensure the security of our services.
#### 6. Sharing Your Information
We do not sell your personal data. We may share your personal data with third parties in the following circumstances:
– **Service Providers:** To assist with our business operations (e.g., payment processing, shipping).
– **Legal Compliance:** If required by law or to enforce our legal rights.
#### 7. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.
#### 8. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
#### 9. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
– **Access:** Request access to your personal data.
– **Correction:** Request correction of your personal data if it is incomplete or inaccurate.
– **Deletion:** Request deletion of your personal data.
– **Objection:** Object to processing of your personal data where we are relying on a legitimate interest.
– **Restriction:** Request restriction of processing of your personal data.
– **Data Portability:** Request the transfer of your personal data to you or to a third party.
To exercise any of these rights, please contact us at info@frankietheconcert.com.
#### 10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Privacy Policy.
#### 11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@frankietheconcert.com.
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**Frankie The Concert Ltd**
—FrankieTheConcert.com—
